Accessibility Statement - Buckinghamshire Adult Learning

Accessibility Statement

Accessibility statement for Buckinghamshire Adult Learning –

This website is run by Buckinghamshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page
  • some imagery does not have a text narrative
  • some video content does not have a transcript or audio description

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in ten days.

If you cannot view the map on our ‘contact us’ page, call or email us

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Buckinghamshire Adult Learning on 01296 382403 or

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us.

Technical information about this website’s accessibility

Buckinghamshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations.
Success Criterion 2.1.1 Keyboard (A)
Some forms on the site are not fully accessible through a keyboard interface.
Work is already underway to correct this and should be completed by 31 July 2020

Navigation and accessing information

Not all video content has associated transcripts or audio description of depicted content. 

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing relevant tag ordering.  Work is already underway to correct this and should be completed by 31 July 2020.

Content that’s not within the scope of the accessibility regulations

This site contains some content which is beyond the control of Buckinghamshire Council but remains useful. Where possible we aim to work with partners to provide accessible alternatives.

PDFs and other documents

Some of our older PDFs do not meet accessibility standards – for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.
Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 6 November 2019. The test was carried out by Aspurian Digital.

Tests were conducted using accessibility compliance testing software.  Updates were made to site content, structure, and underlying code to ensure compliance.
We tested:
•our main website platform, available at

This statement was prepared on 25 February 2020. It was last updated on 01 May 2020.